The NDIS Quality and Safeguards Commission (the Commission) sets the Conditions of Registration for providers wishing to become registered. Those needing to complete Certification audits will need to:
- Meet some essential human resource requirements. This includes ensuring:
- All workers complete worker screening
- All workers complete a worker orientation e-learning module called ‘Quality, Safety and You’.
- All workers comply with the NDIS Code of Conduct.
- Requirements as laid out in the NDIS Practice Standards: Verification Module – Required Documentation are met (We do know this appears confusing but it is the only place we have found where these requirements are spelt out for all providers and it is a key thing that auditors will look for)
- For sole traders / partnership – All workers must have Proof of Identity and Right to Work checks. Note: Pty Ltd companies do not have to do this as part of the audit but do need to do so to meet their legislative requirements regarding this
- Meet any additional qualification requirements – from page 8 of the above document.
- Demonstrate compliance with the Standards in the Core Module of the NDIS Practice Standards through a series of on-site and (possibly) desk-top audits. These cover:
- Rights and Responsibilities
- Governance and Operational Management
- Provision of Service (Service Delivery)
- Provision of Service (Safeguards in Service Delivery)
Changes to legislation which came into place on 1st January 2020, means that the majority of providers doing Certification will be doing so because they are providing supports from the higher risk registration groups. This means providers will also need to:
- Demonstrate compliance, through completion of quality audit/s, with one or more of the following Supplementary Modules of the NDIS Practice Standards
- Specialist Behaviour Support Module
- Early Childhood Supports Module
- Specialised support co-ordination.