Allied Health NDIS Registration Support

I am an allied health provider currently registered for Therapeutic Supports. What happens if I don’t re-register now but decide to register later? Is the process the same or more complicated?

Close Read

The process is exactly the same. You can choose when you want to re-register.

If I change from being a sole trader to a company within my current registration period do I need to inform the Commission?

Close Read

Yes, you need to inform the NDIS Commission you have changed your business structure and are now operating as a Pty Ltd company. Contact the registration team at the Commission on 1800 035544. The Commission will decide if you need to re-register and what Practice Standards you need to comply with.

How long will it take to prepare for audit?

Close Read

This depends on a number of factors, particularly how much you already have in place and what resources you are able to devote to implementing the required systems. Estimated times for preparation are below.

For Verification
If you are a small organisation, and able to devote a reasonable amount of time to adapting the provided documents, you should be able to submit your application to the Commission with 4-6 weeks.

You will then need to be able to show the auditors that you (and your team) are using these documents so allow at least a month for your team to be ready.

For Certification
Certification preparation takes a considerably longer period of time, particularly if you have few documented systems in place. Even using all the resources provided in this website it will take you time to do such things as:

  • Develop documents such as strategic plans, position descriptions
  • Demonstrate implementation of management systems such as compliance checking, governance
  • Ensure all your team has been trained and has adopted the required systems
  • Begin to complete quality improvement audits.

Auditors will be looking for this evidence when reviewing documents and talking to your team and your participants. You should therefore be thinking of 6-12 months of preparations.

How much will the audit cost?

Close Read

This depends on a number of factors.

Verification audits are cheaper as they do not require an on-site visit. They tend to start at around $1,000 but can vary depending on what is provided in that baseline quote. Additional charges may apply if the auditors need to chase you for additional evidence or if you need to do additional work after the audit that the auditor then needs to check is compliant.

Certification audits are considerably more expensive as they generally require at least one on-site visit. The audit costs are also dictated by the length of an audit and the personnel that the audit organisation has to send. This is determined by the types of NDIS supports you offer and the size and complexity of your organisation. In addition, depending on the location of your organisation and the location of the audit organisation, you may also have to pay for travel and accommodation costs.

Audit organisations also tell us that the more organised and prepared a provider sounds when they ring for a quote may positively influence the quote!

Do I need to be registered with NDIS?

Close Read

This is a business decision for you and it will depend on your caseload and business plans. Refer to the Overview page on this website for more information.

What are the NDIS Rules?

Close Read

The legislation that established the NDIS and its key arms, the NDIA and the NDIS Commission, is the National Disability Insurance Scheme Act 2013. It sets out core functions and framework for both bodies. To support the Act additional legislation has been passed in the form of ‘Rules’. There are separate Rules covering NDIA and the Commission.

The NDIA Rules cover things like who is eligible to become a participant, what supports are able to be provided.

The NDIS Commission Rules are closely aligned to the NDIS Practice Standards. Becoming registered and meeting them will assist you to meet the Rules but the rules also contain a few additional requirements. For example, the Rules say you need to comply with the Code of Conduct even if you are NOT registered. The Commission’s Rules also dictate which providers need to be registered and what they have to demonstrate to become registered.

Is your NDIS registration number the same as your NDIS provider number?

Close Read

In short, no. Your registration number is given to you by the NDIS Commission. Your provider number is given to you by NDIA and is what you use for billing.

Information on this website, including the FAQs page, will continue to be updated based on user feedback. However, AHPA cannot provide individualised help to providers.

  • Feedback on how AHPA can make this website better can be submitted using the form below.
  • Questions about NDIS registration relating to your specific circumstances can be directed to the NDIS Commission Registration Team on 1800 035 544.