Your choice to be a registered NDIS provider is based on:
- The plan management type of the NDIS participant’s you work with
- The types of services you provide
- Whether you desire the resulting business benefits.
Participant plan management type
Allied Health Professional’s (AHPs) providing services to any NDIA-managed participant must be a registered NDIS provider. Therefore,
- If you do already and/or plan to provide services to NDIA managed participants, YES you need to become a registered provider
- If your business provides supports to self-managed and/or plan-managed participants only, NO, the NDIS Commission does not currently require you to be a registered provider.
You can learn more about participant plan management types and how participant’s choose here
Types of services you provide
It is important to consider which participants can engage an unregistered NDIS provider and how this may impact demand for and availability of your services to your intended audience.
NDIS participants whose plan is self-managed or plan managed can use unregistered NDIS providers in most circumstances. However, an NDIS participant whose plan is self-managed or plan managed must only use registered NDIS providers for the following supports or services:
- Specialist disability accommodation
- Supports or services during which there is or is likely to be a need to use a regulated restrictive practice
- Specialist behaviour supports that involve undertaking behaviour support assessment of the participant or developing a behaviour support plan for the participant.
Working to the NDIS Quality and Safeguard Commissions registration standards requires you implement a Quality Management System (QMS) to manage your business practices which is proactive, risk-based and data-driven.
This approach to regulation is intended to deliver ongoing improvements to service provider capability, quality and participant safety and may benefit your business in the following ways whether you choose to register or not:
- Improved compliance with other regulatory requirements such as privacy, mandatory reporting and workplace health and safety
- Higher quality service provision
- Efficiencies with managing business information
- Timely completion of renewals
- Help to identify opportunities for improvement
- Decrease risks to your business, client’s and staff
- Differentiate from your competitors
- Compile objective evidence about your business practices and service quality
- Improve the resale value of your business.
Additional benefits for registered providers may include:
- Opportunity to attract a wider range of participant’s (Agency-managed) and provide a greater variety of services
- Improved visibility of your service to participants via additional online directories
- Enable participants to choose a provider based on service quality
- Ensure participants have reasonable expectations of your business practices
- Empower participants to utilise their purchasing power and choice of supports and services to work with providers who offer more innovative, sustainable and cost-effective products and services than their competitors.
If you’d like to see if your competitors are registered you can do so here.